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Backgrounds - Specialist, Background Compliance

Houston, TX, USA Req #212
Thursday, October 10, 2019
DISA Global Solutions is a fast-paced, growing company focused on providing safety and compliance solutions, which include drug and alcohol testing, background screening, occupational health screening, transportation compliance, and safety and substance abuse training. We are headquartered in Houston, Texas with over 800 employees. DISA has specialized in promoting workplace health and safety for over 25 years and has a strong market presence in the energy and transportation sector. We are IT innovators and developed one of the most advanced platforms to support our clients’ access to data. DISA is highly committed to quality and service excellence.  

 DISA employees are offered a competitive pay and benefits package and a fun and exciting place to work. We have a collaborative and team-oriented culture with numerous opportunities of career advancement. We offer monthly appreciation events and strive to provide a learning environment where each employee is encouraged to participate in continuing education and training.
Job Overview:
  • Assist clients and applicants in managing and understanding the FCRA and FACT Act, adverse action and dispute process.   
  • Conduct reinvestigations and assist the manager with the day to day operations as it relates to adverse action, disputes and copy requests.
A Day in the Life:
  • You will receive inbound phone calls and makes outbound calls to applicants regarding their background reports.
  • You will work closely with manager to answer clients’ questions and inquires to resolve their applicants’ background concerns.
  • You will file disputes and handle the reinvestigation process (client and vendor notifications).
  • You will file and process all copy requests to include those from California, Minnesota, and Oklahoma (via release request).
  • You will credential new background accounts and packages, as well as, product set-up for credit reports and E-Verify.
  • You will initiate audit of internal and external processes, procedures, and business practices, as it relates to the FCRA, DOT, federal, state and local guidelines.
  • You will initiate audit of vendor results for accuracy and refreshing of stale information.
Our Ideal Candidate:
  • Has intermediate level in Microsoft Office Suite.
  • Has FCRA Basic Certification within 90 days from hire.
  • Has a PI License.
  • Has a High School Diploma or equivalent; plus, coursework/Associates Degree in Criminal Justice, Paralegal or related field OR equivalent of two years’ experience in criminal justice field.
DISA is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

Other details

  • Pay Type Hourly
  • Houston, TX, USA