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Hours of Service Specialist

San Fernando, CA, USA Req #164
Friday, August 30, 2019
DISA Global Solutions is a fast-paced, growing company focused on providing safety and compliance solutions, which include drug and alcohol testing, background screening, occupational health screening, transportation compliance, and safety and substance abuse training. We are headquartered in Houston, Texas with over 300 employees. DISA has specialized in promoting workplace health and safety for over 25 years and has a strong market presence in the energy and transportation sector. We are IT innovators and developed one of the most advanced platforms to support our clients’ access to data. DISA is highly committed to quality and service excellence.  

 DISA employees are offered a competitive pay and benefits package and a fun and exciting place to work. We have a collaborative and team-oriented culture with numerous opportunities of career advancement. We offer monthly appreciation events and strive to provide a learning environment where each employee is encouraged to participate in continuing education and training.
Job Overview:  The Hours of Service Specialist enters client-provided data into the MPCS database systems and programs. The position uses Foxit and InfranView software to analyze driver-log documents for consistency and then prepares the documents for company auditors. 
 
A Day in the Life:
  • You will provide excellent customer service. 
  • You will stay current on all MPCS company policies, procedures and practices.
  • You will stay current on all Federal and State regulations, pertaining to the department.
  • You will download files from the FileZilla file-sharing program.
  • You will convert downloaded files to PDF logs using Adobe Acrobat and InfranView software.
  • You will review PDF logs to verify accuracy.
  • You will return inaccurate PDF logs to clients for correction and to ensure compliance, when necessary. 
  • You will audit the verified PDF logs for errors, inaccuracies and falsifications.
  • You will identify violations and falsifications, retaining on shared drive any documentation of inaccuracy. 
  • You will back up completed logs (i.e., images and information) to the MPCS backup database (aka data-dump). 
  • You will assist in client correspondents, emails and answer phone calls.

Our Ideal Candidate: 
  • Has a High school diploma or equivalency.
  • Has 1 year of related experience
  • Has superior attention to detail and accuracy. 
  • Has strong computer skills in the areas data entry and data management. 
  • Has a solid working knowledge of Adobe Acrobat Writer, Microsoft Office and FileMaker. 
  • Has ability to use the Internet as a research tool, when required. 
  • Has great written and verbal communication skills. 
DISA is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

Other details

  • Pay Type Hourly
  • San Fernando, CA, USA