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Accounts Receivable (AR) Collector

10900 Corporate Centre Dr #250, Houston, TX 77041, USA Req #20
Thursday, February 21, 2019
DISA Global Solutions is a fast-paced, growing company focused on providing safety and compliance solutions, which include drug and alcohol testing, background screening, occupational health screening, transportation compliance, and safety and substance abuse training. We are headquartered in Houston, Texas with over 300 employees. DISA has specialized in promoting workplace health and safety for over 25 years and has a strong market presence in the energy and transportation sector. We are IT innovators and developed one of the most advanced platforms to support our clients’ access to data. DISA is highly committed to quality and service excellence.  

 DISA employees are offered a competitive pay and benefits package and a fun and exciting place to work. We have a collaborative and team-oriented culture with numerous opportunities of career advancement. We offer monthly appreciation events and strive to provide a learning environment where each employee is encouraged to participate in continuing education and training.

Job Overview:
Identifies delinquent accounts, works with customers to facilitate payment of DISA receivables, and assists clients in resolving questions and problems with invoices.
Day in the Life:
  • Meet daily collection contact requirement of 100 contacts per day, 30 of which, should be calls/voicemails
  • Identifies delinquent accounts
  • Confers with customers and/or contacts assigned clients at least once a week through phone, email, mail, or fax to collect payment and to determine the reason for overdue payment
  • Makes record of all communications with clients in Great Plains Software
  • Provides additional information and backup data to facilitate payment for the client when necessary
  • Sets up clients for credit card payments and processes such payments according to procedure
  • Initiates account closure procedure when necessary
  • Collaborates with the Client Services Department to settle collections issues and finalize credit/debit memos
  • Notifies the Collections Supervisor of potential collection problems and identifies accounts that need to be sent to a collection agency 
Our Ideal Candidate:
  • High school diploma with four (4) years of collections experience, an associate degree with two (2) years of collections experience, or a bachelor’s degree
  • Intermediate skill level in Microsoft Office Suite 
  • Corporate collections and/or medical collections experience
  • Great Plains software experience, preferred
DISA is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

Other details

  • Pay Type Hourly
  • 10900 Corporate Centre Dr #250, Houston, TX 77041, USA